Customer Service Specialist

Company Name:
Salary period: Annual
Every associate at DICK'S Sporting Goods is united by a common thread - our PASSION for the sports we love! Every position on our team, whether full-time or part-time, offers the same great opportunity. Each day, we have the chance to share our passion with sports-loving customers who depend on and appreciate our expertise. Duties: √ʬ ¬Ę Provide register coverage and process all customer and associate transacations at the registers. √ʬ ¬Ę Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions√ʬ ¬Ę Serve as primary customer service provider at the front end and liaison between customers and management√ʬ ¬Ę Ensure customers receive outstanding service by adhering to and enforcing customer service programs√ʬ ¬Ę Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedureSkills: Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays Ability to provide outstanding customer service Ability to direct front end operations effectively Knowledge of customer service standards and procedures Knowledge of basic cash management procedures Experience: 1-2 years of Retail Cashier and/or Sales experience preferred Bring your passion for sports to Dick's Sporting Goods and enjoy: Competitive PayFlexible Schedules Associate Discount Does not apply to seasonal/temporary positionsFor complete details on our benefits offeri

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